Terms of service

Terms of Service
Last Updated: July 8, 2025

Welcome to Terra Cafe Company. These Terms of Service ("Terms") govern your access to and use of our website, online store, and any related services, features, tools, or content provided by us (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Services.

1. Use of Our Services

You may use our Services only if you are at least the age of majority in your jurisdiction and capable of entering into a legally binding agreement. You agree to provide accurate, current, and complete information during your use of the Services and to keep your account information updated.

2. Account Registration

To access certain features of our Services, you may be required to register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Terra Cafe Company is not liable for any loss or damage resulting from your failure to secure your login information.

3. Orders and Payment

All purchases made through our Services are subject to product availability and order acceptance. Prices for products are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability.

You agree to provide current, complete, and accurate billing and shipping information. By submitting payment information, you authorize us and our payment processors to charge the applicable payment method for your order.

4. Shipping and Delivery

Shipping times and costs are provided at checkout. Terra Cafe Company is not responsible for delays caused by carriers or external factors. Risk of loss for items purchased passes to you upon delivery to the carrier.

5. Returns and Refunds

Our Return & Refund Policy governs all returns and is available at:
Return & Refund Policy

Please review it carefully before making a purchase.

6. Intellectual Property

All content, graphics, logos, product names, and service marks on the site are the property of Terra Cafe Company or its licensors and may not be used without our prior written consent. You may not reproduce, distribute, modify, or create derivative works from any content found on the Services.

7. Prohibited Conduct

You agree not to:

  • Violate any applicable law or regulation.

  • Engage in fraudulent, misleading, or abusive conduct.

  • Interfere with or disrupt the operation of the Services.

  • Attempt to gain unauthorized access to our systems or networks.

  • Use the Services for any commercial purpose without our express written consent.

8. Right to Refuse Service

We reserve the right to refuse service to anyone, at any time, for any reason, including but not limited to violations of these Terms or any applicable laws, suspected abuse, or conduct we believe is harmful to our business, employees, or other customers. We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

9. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, Terra Cafe Company shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Services or any content or products obtained through the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Terra Cafe Company, its owners, officers, employees, affiliates, and agents from any claims, liabilities, damages, and expenses arising from your use of the Services or your violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Hidalgo County, Texas.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted with a revised "Last Updated" date. Your continued use of the Services after any changes signifies your acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms or our Services, please contact us:

Terra Cafe Company
📧 Email: terra@terracafecompany.com
📞 Phone: 956-322-8190
📍 Address: 6101 N 23rd St, Ste I, McAllen, TX, 78504, United States